Thank you for taking the time to share your thoughts. We're really glad to hear your mum is feeling settled and enjoying the care and company around her. We appreciate her honesty, it's always helpful when residents share how they're feeling and we're happy to take the time to listen and respond when things aren't quite right. We'll continue to do what we can around the food to better suit her preferences where possible. It's lovely to hear she enjoys the visits from the vicar and the added extras like the hairdresser and podiatrist. Keeping those familiar routines going can be really important and we're pleased she finds comfort in them. Thank you also for your comments about the team and the manager. It's important to us that families feel informed and supported and that there's always someone available to talk to.If there's ever anything you'd like to discuss further, please don't hesitate to get in touch.