Thank you so much for your wonderful feedback. We're so pleased we could accommodate your mum at short notice and that you found our team to be helpful, friendly, and professional. It's heartening to hear that she was treated with care and dignity-that's always our top priority. We're also glad you enjoyed the atmosphere, the variety of fresh food, and the music in reception. It's great to know the activities are making a positive impact too. Your kind words mean a lot to the whole team!