Thank you for your feedback on the service which we were able to provide to your Sister during her stay with us. It is reassuring to hear what a good job the Manager and her team are making of ensuring everyone is so well looked after at Peasmarsh Place. Your comments on the environment are noted and you are correct that we have to take extra time to address the issues arising from a property which is listed as an historic building. I amPleased to say however, that those issues are being progressed in order that we can refresh, yet maintain the stately character of the home.The need for weekend scheduled activities has already been resolved with our recruitment of extra staff to support the delivery of that, without detracting from the overall care service required.