Thank you for taking the time to share your feedback. We truly value your comments and want to assure you that we take them very seriously. The safety, comfort, and wellbeing of all residents at Cherry Trees remain our highest priorities.I would like to personally reassure you that I am available to discuss your concerns further. If there's anything we can do to help address the matters youve raised, please dont hesitate to get in touch. You can contact the team at Cherry Trees, and Ill be happy to arrange a phone call or face-to-face meeting at your convenience.Warm regards,Janet BedworthRegional Operations Manager