Thank you so much for taking the time to share such a wonderful review about your mother-in-law's experience on ASH wing since May. It really warms our hearts to know that we were able to make what is often a difficult transition feel as smooth and welcoming as possible for both her and your family. We completely understand how challenging this decision has been for your father-in-law, and we're so glad that the clinical lead  and the team have been able to provide the reassurance and support your family needed during this time. Supporting families is just as important to us as caring for our residents. Thank you for trusting us with your mother-in-law's care - we're honoured to be part of your family's journey.