I am sorry to hear you have concerns in regards to staff interaction. Please be assured that our activities are tailored to support the needs of our those living with dementia, sock sorting being one of those as it provides a familiar, engaging and calming task. All our daily records are input via hand held mobile phones, and our policy requires the care team to record everything as and when it happens, this ensures an accurate account of each individuals day. If you would like to discuss any concerns you have please do come and see myself or my deputy in our office. Kind Regards, Nichola