Thank you for your feedback. It is really appreciated. Due to the HCC care home framework, rooms are categorised, and this was 1 of only 2 options at the time. If you are not satisfied with dad's room alternatives can be discussed, or we would welcome suggestions to make improvements. Likewise, if you have any suggestions around activities, please bring them to our attention. As you are aware, we do currently have a diverse schedule, which we are happy to review and add to. Please ask for a copy or more information on the outings we have already arranged.