Dear family member,Thank you so much for your lovely message, we're truly delighted to hear that you felt so welcomed and well cared for during your time with us.It's wonderful to know that the team on Jubilee Suite made such a positive impression, from the friendly chats to the thoughtful touches like saving your evening sandwiches to suit your routine. We're also glad you enjoyed the food and found the activities engaging and enjoyable. We'll be sure to pass on your kind words to our lifestyle coordinator and the whole team, they'll be thrilled to hear this.Your special mention of one of our staff as "a diamond" really touched us, and we'll make sure that recognition is shared with the team, they certainly deserve it.Thank you again for your kind words and for trusting us to look after your mum. It's a privilege to care for her, and we're so glad your experience reflected the love and dedication our team puts into their work every day.Best wishesFrom all the team AT Abbot's.