Thank you so much for your kind and thoughtful review. We are truly grateful for your words and pleased to hear that your mum is happy and well cared for at our home. Our team works hard to create a nurturing and respectful environment, and it means a lot to know this is reflected in your family's experience. We are also delighted that your dad feels so welcome during his visits, family involvement is something we value deeply. I will be sure to pass your lovely feedback on to our staff, who will be very encouraged by your appreciation.