Thank you for taking the time to review our care. We appreciate the turmoil experienced when relinquishing a loved one into the care of others and we feel honoured that you have trusted your husband into our care.We pride ourselves in providing an outstanding service which we aim to continuously improve. I would really appreciate you taking the time to enlighten me on what action we need to take to secure a 5 score in cleanliness, rooms and value for money.Thank you