Thank you so much for your kind and thoughtful words. We're truly touched to hear how much your cousin enjoyed her time at Penhill, and it means a great deal to know that our welcoming atmosphere, activities, and personal touches made a positive difference.We take great pride in creating a homely environment where each resident feels seen, heard, and cared for-and it's heartening to know this came through in your cousin's experience. We're especially glad she enjoyed the food and the garden, and that our team were there to listen and support whenever needed.