Thank you for your kind and thoughtful review. We're delighted to hear your relative has settled in well and that you've seen such a positive improvement in her wellbeing. It means a lot to know you feel welcomed and supported. Our staff take great pride in providing person-centred care, and it's wonderful to know that their support and the home's environment has made a real difference.Your feedback means a great deal to us and management is always available should you ever need anything.