Thank you for taking the time to share your thoughts.The family meetings are intended as a supportive space for families to come together, share feedback, raise any general concerns, and contribute ideas that can help enhance the overall experience within the home. These meetings also provide an opportunity for us to update families on what's happening in the home, such as upcoming events, initiatives, or any changes being made that may affect residents and their families.We understand, however, that the current format may not be meeting everyone's expectations. Your feedback is very helpful, and we will take it into account as we look to make meetings more meaningful and relevant for all.If you would like to discuss anything specific about your loved one's care, we encourage you to do so at any time in a private setting. You're always welcome to speak directly with the Registered Manager, the Unit Team Manager, or a Team Leader, we're here to support residents and their families.