Thank you for your feedback. We're delighted to hear that you found our staff friendly and approachable - we'll be sure to share your kind words with the team.We also appreciate your constructive comments regarding the menu, especially in relation to special dietary needs. We understand how important it is for individuals with specific dietary requirements, such as low-fiber diets, to have suitable options available. Your suggestions - including offering plain chicken, skinless sausage, plain chips, potato waffles, and fish fingers - are very helpful and will be taken into consideration as we review and improve our menu offerings.Ensuring that our menu accurately reflects what's available is also a priority, and we'll work on making this more consistent moving forward.Thank you again for taking the time to share your experience. We value all feedback as it helps us to improve the care and comfort we provide.