Thank you for this feedback - it's great that you are pleased with the care and support that our team at Cross Park have given to your mum. Yes, it is a shame that she is leaving - she is moving to our St. Petrocs Care Home in Bodmin as it is closer to her home. Shas really enjoyed working at Cross Park and is taking an active role in helping us to recruit her replacement - we expect to be offering the position soon to another exceptional candidate. Team members do come and go - our goal (and we're pretty good at it) is to ensure that quality of care remains consistently high - no matter who is delivering it. Whilst we do have a full activities schedule at Cross Park - and an excellent activities co-ordinator - you are, of course, correct, we've not been able to put on any trips in the mini-bus for some time. We have struggled to find a driver for the bus. This is something that we are aware of and do wish to resolve. Kindest regards.