Good afternoon George R. Thank you for taking the time to leave this positive review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really nice to read that your mother is very happy and that our care team are all very pleasant. I hear what you say about the time for the front door to be answered - I've had this experience on a number of occasions when visiting our care homes - as you say - our care teams are focussed 100% on the care of our residents - on occasions this will indeed mean that the front door cannot be answered straight away - please do bear with our care teams on this matter - they will greet to warmly when able to do so:) Kindest regards