Thank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear that your first impressions of Hollow Oak were so positive, and that your dad is settling in well. Creating a calm, welcoming, and professional environment is something we work very hard to maintain, and it's wonderful to know that this has come across during your visits.We're especially pleased that you've found our staff to be friendly and supportive relationships and trust are at the heart of what we do. Your description of Hollow Oak as a "hidden gem" truly means a lot to us.Thank you again for taking the time to share your experience. We're here for both your dad and your family every step of the way.