Thank you for taking the time to leave us a review. I am sorry that you feel your experience of Blenheim Court is not a positive one. I want to assure you that we are fully staffed every day in line with our dependency tool, our staffing numbers meet the needs of our residents. Working in such a busy environment there may be slight delays at times as we have all the needs of the residents to meet. The activities team have transformed the new activity room to ensure our residents are stimulated with meaningful activities.  We had a pantomime last week and a singer and also the residents have been busy creating the new garden featuring the vegetable patch and flower beds please do visit these areas on your next visit and if you have any other concerns please do not hesitate to come and see me at any time my door is always open.