Thank you for taking the time to review St Ronan's. Person-centred care is of paramount importance to us, so matching up residents with regular carers is very much the goal. Of course, staffing can sometimes change according to rotas and new personnel, however the particular team on your wife's unit has been steady for some time. Rest assured, everyone she interacts with takes their duty of care, to get to know her needs, very seriously. The home's manager will discuss this with you further directly at the earliest opportunity. We're pleased to see that the scores are otherwise high. Thanks again for your feedback.