Thank you so much for your kind words and for taking the time to leave such a thoughtful review. It was an absolute privilege to care for your mum over the years, and we're truly touched to hear how happy she was at Avon Lodge and how much she valued the friendships she made here.We understand how difficult it can be for residents and families when there is staff turnover, and we're glad to hear that the positive changes we've made in staffing have made a difference. Your appreciation means a great deal to our team, and we will certainly share your kind message with all those who knew and cared for your mum.Wishing you and your family all the very best.Kind regardsJoby