Dear Christopher,Thank you from the bottom of our hearts for your truly touching words. It means so much to all of us that you took the time to share your experience, especially as a neighbour of more than 30 years.We are incredibly grateful to know that your visit left you with such a warm impression, and that your friends-our residents-are happy and receiving the care they deserve. Your kind recognition of our team's friendliness, helpfulness and genuine welcome is deeply appreciated.At the heart of everything we do is a passionate, dedicated care team led by our exceptional manager. The manager sets the tone for the entire home-quietly leading by example, holding everyone to the highest standards, and ensuring that every resident is treated with dignity, compassion, and true kindness. Her commitment to excellence, warmth, and integrity is what helps make Brynfield Manor a place we're all deeply proud of-a home, not just a care facility.