Thank you so much for sharing your experience and your kind words. We're delighted to hear your father is happy at Ivybank, enjoys the activities, and that you've found our whole team, from carers to cleaners and nurses, to be so good with him. We appreciate your feedback regarding your desire for more outdoor activities and the issues with laundry and clothing mix-ups. This information is valuable to us, as it enables us to continue improving our service and ensure that your father's belongings are well-managed. Thank you again for your trust and for being part of the Ivybank community.