Dear Mike,Thank you so much for your kind words. Were thrilled youre happy at Brynfield Manor and enjoying the food and activities. Were incredibly proud of our care team from our cleaners to management, its a strong, dedicated group. We havent used any agency staff in over seven years, which means our staff know every resident extremely well. This familiarity allows us to consistently deliver the highest standards of care, something were proud to see reflected in daily life. Not only is the care second to none, but our kitchen also holds a five-star food hygiene rating, an excellent inspection report, and serves only the best local Welsh produce. Our experienced chef takes great pride in preparing fresh, delicious meals that our residents enjoy. Thank you again for your lovely feedback it means a great deal to the whole team.