Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that you had such a positive experience from the moment you walked into our reception area. Creating a welcoming and supportive environment is very important to us, and we're so pleased that it came through in your visit.We're especially glad that your mother's room met your expectations and that our team made you feel comfortable and cared for. It's also lovely to hear that you enjoyed a cup of tea and some relaxation with us.We look forward to welcoming your mother into our community and supporting her in every way we can.