Thank you for sharing such thoughtful feedback. We're so pleased to hear that your initial impressions have evolved into a positive experience, and that your mother has chosen to stay with us permanently following her respite stay. We understand that moving into a care home is a big decision, and we're glad the "try before you buy" approach helped provide clarity and confidence. It's heartening to know that both the stylish surroundings and the genuine dedication of our team played a role in your mother's transition. Thank you again for your trust in us, we're delighted to welcome your mother as a permanent resident.