Thank you for the review, its lovely to get feedback to know what we are doing is appreciated and that we do it because we care, we operate an open door policy at Westy Hall and if something isn't right then we encourage that feedback to so it can be put right. I really am proud to be part of a team that strive to go above and beyond daily in their roles. I'm  also proud to say our staff believe that this isn't just our workplace its peoples home who deserve to be treated with the upmost respect and care. We hope the cake and celebrations Aunty had is the first of many to come with us.Best wishes Home Manager