Thank you so much for taking the time to review and share your feedback. We are pleased to hear that you find our home to be welcoming and that your family member is being treated well. It's especially heartening to know you feel supported by our kind and helpful team. We want to reassure you that on a day to day basis, your brother receives a great deal of care and attention from our team. Each team member knows his needs very well and supports him with familiarity, compassion and consistency. We are all genuinely fond of your brother and it s a pleasure to care for him. We also appreciate your constructive comments. We take every observation seriously and will ensure your feedback regarding attentiveness is shared with the care team. Thank you again for your thoughtful comments and for being a valued part of our Ashton Lodge Community