Thank you for your review and feedback.To address a few points raised staffing levels within the home are the same every day of the week with the exception of weekends whereby the assistant deputy managers work in the home when the manager is off. In respect of continence aids these are supplied via the local authority continence team who asses how many each resident requires. Finally in respect of tabards these are readily available for all residents however residents can of course choose if they wish to wear them based on their own individual preferences.I hope that explains the areas you have raised and once again thank you for your feedback.