Thank you for your feedback. We couldnt agree more, choosing a care home for a loved one is very daunting. We are so thrilled you chose Lake House and even more thrilled that you say you've made the right decision for your parents. There's no better compliment to us than that. We are so grateful, and the team will be so chuffed. Please let us know if we can do anything else to support your parents living here, it would be our pleasure.