Thank you so much for your kind and thoughtful words. We're truly grateful for your feedback. It means a great deal to us to hear that you've had such a positive experience with our care team and management. We're incredibly proud of the dedication and compassion shown by our colleagues every day, and its wonderful to know that this has made a real difference for both you and your mum. We're especially pleased to hear that you felt supported during the process with social services and that your mum is happy with the care she's receiving, that's exactly what we strive for. Thank you again for taking the time to share your experience. Your support and trust mean everything to us.