Thank you for your heartfelt review. We're truly touched by your kind words and so pleased to hear that your mum felt well cared for during her time with us. It means a great deal to know that you appreciated the kindness and sensitivity shown by the team, as well as the comfort of her room and quality of the meals. We believe that everyone deserves to feel valued, respected and at home, and it's wonderful to hear that reflected in your experience. Your thanks have been shared with the team, who were all so glad to have been part of your mother's care. It was a privilege to look after her, and we are grateful for the trust you placed in us.