Thank you so much for your kind words! We're truly delighted to hear how much your mum is enjoying her stay with us; it means the world to know that she feels happy, well-cared-for, and engaged. Our team works hard to create a welcoming and joyful environment, so your appreciation of the staff, activities, and cleanliness really means a lot. We'll be sure to pass on your lovely comments to our receptionist and our Lifestyle team. They'll be thrilled to hear they're making a difference. Thank you.