Thank you so much for your heartfelt message. It means the world to our entire team to hear your kind words and to know that we were able to make a difference during your father-in-law's time with us - we're truly honoured to have been part of his journey and to have had the opportunity to care for him. Your recognition of the compassion, respect, and communication you experienced really touches us - it's what we strive for every day. Thank you again for your recommendation and trust.