Thank you so much for sharing your experience and we are very fortunate to have a very kind and dedicated team who took  great pride in caring for your loved one , ensuring that they were supported and treated with dignity and respect whilst at the home and a resident with us.  We welcome and encourage families and friends to be a part of our *care home name* family and to play an active part in their loved ones care. I am very pleased you have had this experience at the home.