Thank you for your kind words and for sharing your experience. We are delighted to hear that you find our team caring, kind, and always ready to help. Creating a loving, clean, and welcoming environment is something we take great pride in, and it's wonderful to know this shines through in your visits.We're also so pleased you value our open visiting policy - being able to spend time with loved ones whenever you wish is such an important part of feeling connected and supported.