Hi Michelle, thank you very much for taking the time to leave us feedback about your experience.
We're truly touched to hear that your dad felt safe, understood and respected during his time at The Willows. It means the world to the team to know that, even though his stay was short, it brought him and your family a sense of peace and comfort. We're so glad that our colleagues could make such a difference and support you all with care, dignity and compassion during such a difficult time. At The Willows, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team