Thank you so much for your kind and thoughtful review. We're truly grateful that you took the time to share your experience. It was a privilege to care for your mum during such a difficult time, and we're pleased to know that you felt welcomed and supported by our team. We always aim to approach each resident's needs with compassion, dignity, and professionalism, and your words mean a great deal to all of us. Although we understand the distance made it difficult for your mum to stay longer, we're so glad we were able to support her and your family while she was with us. Wishing you and your mum all the very best.