Thank you for taking the time to share your feedback about your experience at Dukeminster Court. We're really pleased to hear that overall you are happy living at the home. We are truly sorry, however, to hear about your concerns regarding staffing levels and the impact this has had on your care at times. These matters are incredibly important, and we take them very seriously. We understand that a meeting has now taken place between you, your daughter, and the Home Manager. We're pleased to hear that it was a positive discussion and that a clear way forward has been agreed. Providing high-quality, dignified care is our top priority, so thank you again for your feedback.