Thank you so much for your kind and thoughtful review. We're delighted your sister has settled in well with us here at The Manor House Barnard Castle and that you feel confident in the care and support she receives. Our team strives every day to create a safe, welcoming, and compassionate environment for our residents and their families, so it's deeply encouraging to know that this has made a positive difference to you. We understand how important it is to stay connected, especially when distance makes regular visits more challenging. It's wonderful to hear that our team leaders' prompt communication and have helped bridge that gap. Your comments mean the world to us and will be shared with the whole team-they'll be thrilled to hear your kind words. Thank you again for your trust and continued support.