Thank you so much for your kind and thoughtful review. It means a great deal to us that, even in such a difficult time, you took the time to share your experience.We're so pleased to hear that you felt supported and reassured during your mum's admission and that the care, compassion, and welcoming environment made a difference to you and your family. For the short time your mum was with us, it was our privilege to care for her and to help make her as comfortable as possible.Your words are truly appreciated by the whole team.