Thank you so much for your kind review. We're truly pleased to hear that your wife is being well looked after, and we're grateful for the time and care you devote to her each day - your support makes such a difference. We're sorry about the mix-up with clothing. Please rest assured that we have met with the team to address this and put steps in place to help prevent it from happening again. Once again thank you for taking the time to give us your feedback, it is very much appreciated.