Thank you so much for your heartfelt and thoughtful review. On behalf of everyone at Cottingham Manor, I would like to express our deepest condolences for the loss of your Dad. It was a privilege to care for him, just as it was to support your Mum previously. Your trust in us to look after both your parents means more than words can express. We're glad to hear that you felt supported by our team and that you found comfort in the care and respect shown to your Dad. Our staff across all departments strive to treat every resident as an individual, and it's reassuring to know that this made a difference during such a difficult time. Thank you again for sharing your experience and for placing your trust in us. Please know that you and your family remain in our thoughts.