Thank you so much for your kind and thoughtful feedback. We are delighted to hear that your mum is enjoying her meals and that our staff on the 1st floor have been attentive and supportive. It's our priority to ensure all residents feel comfortable, respected, and well cared for, and it means a great deal to know that your experience reflects that. We truly appreciate your recognition of our team's efforts, and we're always here to address any concerns promptly and compassionately. Thank you again for your trust and for taking the time to share your positive experience.