Thank you for taking the time to share your feedback. We're very pleased to hear that your mother has received good care during her two years with us and that our team has been able to adapt to her changing needs. Providing consistent, responsive care is something we take great pride in. We understand your concern about staff changes and appreciate you bringing it to our attention. While some turnover is inevitable, we are committed to building a stable, dedicated team and continue to focus on staff retention and development to ensure continuity of care for all our residents. Please don't hesitate to reach out directly if you ever have further thoughts or concerns.