Thank you so much for taking the time to give feedback about your sister's experience at Bankview. We are truly delighted to hear that she has settled in well and is enjoying her new surroundings.It means a great deal to us that you've found the staff to be welcoming, friendly, and supportive throughout the transition. We understand how important it is for families to feel reassured during this time, and we're so pleased we could help put your mind at ease.We're also grateful for your recognition of the activities and the positive interactions you've observed between our team and the residents. Building strong, respectful relationships is at the heart of what we do, and we're glad this has been evident to you.Thank you again for your generous words. Knowing your sister feels safe, cared for, and happy at Bankview is exactly what we strive for every day.