Thank you so much for your beautiful compliment and we are so pleased that you feel happy and reassured that mum is settling well with us.  She is a fantastic lady, and we are so lucky that you chose us to care for mum, from the very first day her lovely smile and great personality shone through.  As you say mum has settled so well with us and it's lovely to see her enjoy our beautiful home and be surrounded by a team who genuinely adore her.  Thank you for all your fabulous compliments and I will ensure to share with the whole team as they will certainly feel very proud to receive such outstanding praise.