Dear Brinny,<br>Thank you so much for taking the time to leave this lovely review.<br>We’re really pleased to hear that you feel your son is being well cared for and that our team’s compassion and professionalism have stood out to you. Keeping residents comfortable, engaged, and supported is at the heart of what we do, so your feedback on his presentation, stimulation, and relationships with staff means a lot to us.<br>We’re also glad you've noticed the recent improvements in our activities and community access—this has been a real focus for us, and it’s wonderful to know it’s having a positive impact.<br>Your kind comments about staff morale and management’s openness to concerns are very much appreciated. We always aim to be approachable and responsive to families.<br>Thank you again for your support.