Thank you for taking the time to share your experience at Roman Ridge retirement community. We're pleased to hear that you've noticed the dedication of our staff, who aim to create a welcoming environment for everyone. Supporting individuals living with dementia can present challenges, and your kindness and willingness to help are truly appreciated. We understand that changes within the community can affect daily life, and we're committed to ensuring that everyone feels supported and valued. Please speak to the on-site manager or a customer supporter who can listen to your feedback and suggestions, and make changes where possible. We regularly review our services and restaurant pricing to ensure they remain accessible, and your feedback has been passed on to our hospitality team.