Dear Jodie,Thank you so much for your beautiful and heartfelt message. Your words have deeply touched all of us here at Beech Hill Grange.it was truly our privilege to care for your aunt and to get to know her vibrant personality and unique sense of humour. She brought smiles to so many of our team, and we are honoured that she and your family  trusted us during such an important time.Person-centered care is at the heart of everything we do, and knowing that you felt involved, respected, and part of the care journey means the world to us. Your acknowledgment of the team's commitment, especially during her final days, is something we will cherish. Our staff strive every day to deliver not just care, but comfort, connection, and dignity  and your kind words reinforce that our efforts make a real difference.As a fellow Registered Manager, your recommendation carries great weight and is received with immense gratitude and respect. Thank you