Thank you so much for your thoughtful review. We are so pleased to know that you feel our home is friendly and welcoming, and that our staff's efforts to go above and beyond have been recognised and valued.  Ensuring our residents feel safe, happy, loved and well cared for, and are treated with respect and dignity, is at the heart of everything we do. Knowing that this is felt and appreciated by both the residents and their families means a great deal to us all.